Action Service Teams and mobile workshops at VPL are at the ready at strategically located offices/ workshop stations for providing immediate help with emergent product breakdowns so that our customers’ machine downtime is minimized.
This is a 24/7 on-call service where customers call on a designated number after office hours or on a holiday.
The calls are attended by humans as opposed to the conventional answering machines or automated communication systems.
Service technicians with mobile repair and service vans are located strategically for attending to action service both responsively and responsibly.
VPL warehouses, workshops and special tools are accessible within a reasonable time after normal office hours or holidays.
The fully functional Mobile Workshops with crew reach troubled sites within a reasonable time depending on the travelling distance and repairs are carried out efficiently depending on the scope of repair.
Through dedicated Action Service Teams, VPL provides 24/7 emergency services to all customers. Following are our action service numbers:
Lahore: +92 300 826 6577
Islamabad: +92 300 856 6577
Karachi: +92 308 222 0649